PRIVACY POLICY

1. Introduction

APEX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service at https://apex.aiservices.codes.

This policy is compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

2. Information We Collect

Personal Information:

• Full name
• Email address
• Phone number (optional)
• Profile picture (optional)
• GitHub/Google OAuth credentials (if used for sign-in)

Payment Information:

Payment details (card numbers, UPI IDs, wallet info) are processed securely by Cashfree Payments. We do not store your payment credentials on our servers.

Usage Data:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• API keys you register (encrypted at rest)
• Project data you upload

3. How We Use Your Information

• To provide and maintain our Service
• To process your subscription payments
• To monitor your APIs and send alerts
• To notify you about service changes
• To provide customer support
• To detect and prevent fraud or abuse
• To improve our Service based on usage patterns

4. Data Sharing & Third Parties

We share data only with trusted service providers:

• Cashfree Payments - Payment processing
• Cloudinary - Image storage
• Google/GitHub OAuth - Authentication
• Render/Railway - Backend hosting
• Vercel - Frontend hosting

We never sell your personal data to advertisers or third parties.

5. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission
• Bcrypt password hashing
• API key encryption at rest (AES-256)
• Rate limiting and DDoS protection
• Regular security audits
• PCI-DSS compliant payment processing via Cashfree

6. Cookies

We use cookies to:

• Keep you logged in (session cookies)
• Remember your preferences
• Analyze site traffic (anonymized)

You can disable cookies in your browser, but this may affect functionality.

7. Your Rights (Under DPDP Act 2023)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Withdraw consent at any time
• Data portability - export your data
• Grievance redressal

To exercise these rights, email us at support@aiservices.codes

8. Data Retention

We retain your data for as long as your account is active. After account deletion:

• Personal data is deleted within 30 days
• Anonymized usage logs may be retained for analytics
• Payment records are retained for 7 years (Income Tax Act compliance)

9. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance.

11. Grievance Officer

In accordance with the Information Technology Act, 2000: